Immediately! If you sign up to one of our plans on the day of your sight test or glasses purchase, you’ll automatically receive the requisite discounts.

All our memberships are a fixed 12-month initial term and a 3-month rolling contract thereafter,which means you can contact us anytime if you wish to cancel your membership and it will finish at the end of the current cycle.

Of course. If you find that you’re not wearing your lenses as often and you want to suspend the lens portion of your membership just give us a call. We will continue to collect the fees each month so that you don’t have any disruption to your plan benefits.

Sorry, you’re only eligible for the loyalty voucher once 12 monthly payments have been received. The voucher won’t be issued if you cancel your plan before then.

Your personal data is all stored internally and only those with permission have access to it. We do not share your information with a third party. To read our privacy policy, please ask in-store.

Email is our primary communication method for information about your membership, including notifying you when your loyalty voucher is on its way, exclusive members-only promotions and events, and quarterly updates on new products and services that may be of interest to you.